FREQUENTLY ASKED QUESTIONS
Q: What are the services of Click2Begin?
A: We provide premium WordPress web designing, web hosting, and maintenance to your website.
Q: I am totally new to this "website thing". How does the whole process work?
A: Below process we follow.
- Go to My Account>>Register
- Provide billing address in My Account
- Choose product.
- Checkout the product.
- After order has been placed. Our support team will guide you how to pay securely.
- Pay 50% for booking amount.
- Once payment will be done, we will start working on your website.
- Provide the details of your business.
- We will create your website as per standard content.
- Provide content and images of your business. We will customize accordingly.
- Once your website has been completed as per your satisfaction.
- Once your product ready, pay pending 50% of payment.
- We will register your domain at your choice subject to availability.
- Pay pending 50% of payment.
- Your website will be hosted in 24 hrs.
- If any more information required Contact Us.
Q: How long has Click2Begin been building websites?
A: It depends on which plan you have chosen. Check out our payment plan option.
Q: What platform do you build your websites on?
A: We build all of our websites on WordPress
Q: How much does a premium design cost?
A: Cost of any premium website design at unbelievable price just $99.
Q: Can I buy more than one web design?
A: Yes. You can buy more than premium web design at unbelievable price.
Q: How much does a website cost?
A: Website will cost you just INR 4999 (99$) for first year. Check out our payment plan option.
Q: What I will get in Trial Plan?
A: You will get one premium website of your choice+premium web hosting + domain.
Q: What I will get in GetStarted Plan?
A: You will choose any one premium web design of your choice. Plan includes website designing, hosting, free domain, and hosting. We will assist on web site content. It will be valid for 1 year
Q: What I will get in Renewal Plan?
A: If you want to continue with your website and our support. You need to renew for next year to keep it going on. This includes hosting and domain renewal service. No additional charges included.
Q: Is my hosting fee refundable?
A: Yes, it is refundable at any period of time. Price will refunded you on a prorate basis win minimal admin charges.
Q: Can I cancel my plan?
A: You can cancel your plan at any time. However, refund will be on a prorate basis.
Q: How does the payment process work?
A: Once you placed the order on product. We will contact you for payment options. Currently, we are accepting direct transfer, cheque payment to bank only. We charge 50% at the time of booking and 50% after completion of your project.
Q: What kind of businesses do you work with?
A: We work with a broad range of company types [small start-ups, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, travel, real estate,etc
Q: Can you help me update my existing website that another web firm built?
Q: Can you help me write content for my website?
A: We do not write any content. Our themes are built in with standard content. However, we can advise with other vendors who will write content for you.
Q: I have content and images of my business how can I upload it to my website?
A: Check our Help section. If you are not able to upload, we will upload it for you with some nominal charges.
Q: Can you help me source photos for my website?
A: Yes. All website comes with pre built in images.
Q: Do I own my website?
A: YES! Everything that we build will be 100% owned by you. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.
Q: Do you support website maintenance?
A: Yes! We do maintain your website. Apart from hosting, if you have new content or images that require to be uploaded. We will do that with nominal charges. However, you can upload contents on your own.
Q: Can you help me customize a theme I bought?
A: Our themes are already easy to customize with our powerful options panel. If you need additional customization or coding changes, we are unable to assist you in customizing or re-writing code, as this is beyond our scope.
Q: Where is my website hosted?
A: All websites that Click2Begin created must live in reputed web hosting shared servers. However, if at any time you wish to move to a new web firm + web host, we will package up your site at no cost to send to the new firm. Though at that time, we will no longer be able to support your site. The company we use for web hosting is a datacenter called www.singlehop.com. We are housed in the Chicago Data Center. On top of that Eternity Web also has a 3rd party 24/7/365 security and monitoring team, so even when we are all sleeping, your server is being watched over.
Q: How is my website backed up?
A: If you want to take back up of your website, please contact us into our contact us page. We will get back you once the backup has been done.
Q: How much does web hosting cost with Click2Begin?
A: It depends on payment options that you have chosen.
Q: Will you provide a full copy/backup of our site if requested?
A: Yes and at no cost! You 100% own everything that Click2begin creates for you and if requested we will provide a one-time full backup of your website.
Q: Is there any extra charges for Domain?
Q: I have my own domain? Can I host it?
A: Yes you can host with no extra cost.